The Managed Care Innovations Team is made up of several organizations with a common goal; to provide the highest quality of professional claim service to the Montgomery County Self-Insurance Program members. Our performance standards are unique and tailored to meet the needs of Program.
All MCI team partners subscribe to the following core values:
- All MCI Team members are Motivated to Excellence
- We are Customer Focused
- We will provide Timely and Effective Communication
- We must have Creativity and Vision for the future
- We will at all times act with Professionalism and Respect
MCI wants to acknowledge individual efforts or groups of individuals from the MCI Team who make a difference and that are Motivated to Excellence. There are three ways to recognize a superior effort that is exhibited by an MCI Team Partner employee. Recognition is given for performance that exceeds expectations to the customer in the areas of:
- Leadership
- Teamwork
- Attitude
All MCI Team member employees in the delivery of services to the Montgomery County Self-Insurance Program are eligible to participate. On a quarterly basis, nominations will be reviewed and framed Certificates awarded to individuals meeting the criteria.
To nominate an employee, fill out the form below. The nomination will send an e-mail to MCI management and an acknowledgement response to the sender will be made.